FREQUENTLY ASKED QUESTIONS
We are a professional industry and trade integrated company, we have our own candle factory.
Generally it is 20 days. It is 30-50 days if the candles are customized, it depends on quantity.
Yes, we provide free samples, and freight collect.
3-5 days after all details being confirmed.
Payment<=10,000 USD, 100% in advance.
Payment>=10,000 USD, 30% T/T in advance, balance before shipment.
When discharging the container, you need to inspect all the items in container. Checking the looking, packing, and burning of each item. If any breakage or defect products were founded, photos must be taken and send to me. All the claims must be presented within 15 working days after discharging the container. This date is subject to the arrival time of container.